Call Today:
(808).783-9276
Service Hours:
Mon – Fri: 9am to 5pm, Sat: Limited Availability
You’re having computer problems… Now what do you do?
The internet’s not working, the printer doesn’t print, you have pop-ups appearing all over and you need help! Perhaps you have a new computer and haven’t the slightest clue on how to set everything up and transfer your existing programs and data. Don’t worry, help is just a phone call away. I’m Russell Itokazu “The Computer Guy” and I’ll take care of everything.
Call (808) 783-9276 Today!
29 Years of Experience
29 years of home, business and corporate IT computer support experience with both Windows and Macs. And I do not speak GEEK to you so you can understand what is going on!
No Hassle In-Home Service
Save yourself from trouble and frustration. I provide mobile service and come to your home or office to take care of your computer needs.
Serving the island of Oahu, Hawaii.
Affordable
Good service that is also affordable and provides good value. My prices reflect the knowledge, experience and excellent customer service that I provide.
29 Years of IT Support Experience
Russell started his professional IT career in 1991 while working in IT support at the Kamehameha Schools Kapalama campus. As his reputation grew, he started a part-time computer repair business in 1993 and provided the same quality support to his many friends and neighbors.
Russell took the business full-time in 2006 and is now in his 14th year of providing quality repairs and computer support at your home or office. He prides himself on his professionalism and his understanding of the specific needs and requirements of his clients.
“The job done right the first time!”
– Russell Itokazu “The Computer Guy”
Call (808) 783-9276 today and start enjoying your computer again!
Desktop & Laptop Repair
Having trouble starting your computer? Does it lock up or “freeze” while you’re in the middle of typing an important document? Or do you see the infamous BSOD (Blue Screen of Death). I repair all computer problems, hardware and software. Call for an appointment.
Call (808) 783-9276 to schedule your appointment today!
Computer and Network Consultation
Whether you’re looking at repairing existing equipment or you’re getting new equipment and are not sure if it will work in your home or office, help is just a phone call away. I will evaluate your requirements and inspect your home/office layout to ensure compatibility, maximum performance and best “bang for the buck”!
Call (808) 783-9276 to schedule your appointment today!
Data Recovery Services
The data stored in your hard drive is the most important thing in your computer. The pictures and documents are often irreplaceable. If you are using your computer for business, losing your data may be the end of the business. A solid backup plan is the only thing that can preserve your data for that inevitable hard drive failure.
I will recommend and implement a data backup plan best suited to your requirements.
If you’ve suffered a drive failure and are without a backup, all is not lost. Turn your computer off immediately and give me a call. I may be able to recover and restore your data.
Call (808) 783-9276 to schedule your appointment today!
New Equipment Setup & Data Transfer Services
Getting a new computer is both an exciting and frustrating experience. You start using your new system then realize it does not have the software you used on your old system. Then you find that you need to download your printer software since the disc is obsolete. Wait a minute – is the version of Windows 32-bit or 64-bit? Then your preinstalled security software expires and annoys you to purchase an annual subscription.
Get the excitement back. I know exactly what needs to be done to get your new system up and running. I will also spend time explaining the differences the new system has compared to your old one.
Save time and frustration – call for an appointment today!
Call (808) 783-9276 to schedule your appointment today!
We fix Macs!
With 27 years of Mac expertise, I can help diagnose and fix your Mac problems. Call for your appointment today!
Call (808) 783-9276 to schedule your appointment today!
Network Setup & Troubleshooting Services
Whether for home or for business, having a network in today’s world is a necessity. Many homes and small businesses have more than one computer, broadband internet access and want to share files and printers. Having a network accomplishes all that and more.
You can have either a wireless network or a hard-wired Ethernet network. I will recommend, configure and install the network best suited for your needs and home/office layout.
If you are having trouble with your network, I can troubleshoot and repair your problem. Call for a appointment today!
Call (808) 783-9276 to schedule your appointment today!
Cell Phone & Tablet Services
Got a new smartphone and find that its more than you can comprehend? Or you need to have your email set up and no one can help you. No worries, just give me a call and I’ll teach you how to use your phone or tablet to its fullest potential!
Get the help you need with your cell phone or tablet now!
Call (808) 783-9276 to schedule your appointment today!
Computer Security Services
Being connected to the internet in today’s world means subjecting your computer to constant online attacks and hacking attempts. Do you know if the software you’re using is good enough to defend against these attacks? Find out what is available and if it’s good for you and your computer before you get infected. Call today for a consultation appointment!
Wireless Security Services
Having a wireless network means no wires for connectivity. It also means your next door neighbor or the car parked outside your house can have access to your internet and internal network. Is your wireless network secured? Is it strongly secured? Call today for a consultation appointment!
Call (808) 783-9276 to schedule your appointment today!
One-on-One Personalize Training
Learn what you want to learn, at the speed you’re comfortable with, in the comfort of your own home, using your own equipment that you’re familiar with, all with personalize attention.
Call (808) 783-9276 to schedule your appointment today!
Virus & Malware Removal
Your computer will be thoroughly checked and cleaned to remove all traces of infection. Windows and other key software programs will be updated, temporary files will be removed and the system optimized for performance. I will discuss with you maintenance options to keep your computer in top performance.
Call (808) 783-9276 to schedule your appointment today!
What satisfied customers have to say!
“Saved me a lot of time taking the unit out to somewhere for servicing.”
Eugene Y – Salt Lake
“Russell is a very dependable & knowledgeable computer specialist. He is patient & thorough in explaining his work.”
Melissa B – Aiea
“Talking to you is like talking to family. Thanks again for the help and rest assured that I will be passing your name to friends and family who is in need of computer assistance!!”
Edward D – Kailua
“Russell Itokazu is very knowledgeable. He took the time to explain things to us & also answer our questions. We would recommend him to our family & friends.”
M Chang – Moanalua
“As always, Russell is prompt, communicates all details of the fix and is very pleasant to work with.”
Rick M – Waipio
“Great service, would recommend to others.”
Rene A – Kaneohe
“100% happy with your service!”
Barbara S – Kahala
“Great service, knowledgeable, on time and very efficient, would recommend to others who would need computer service and repair.”
Ken I – Kaimuki
“Friendly, fair with price and knowledgeable.”
Maureen O – Kailua
Contact Us
- (808) 783-9276
- help@tcghawaii.com
- PO Box 201369 Honolulu, HI 96820
Service Hours
- Monday to Friday: 9am to 5pm
- Saturday: Limited Availability
- Sunday & Holiday: Closed